EVS-EN 16114:2011

This European Standard gives guidelines for the effective delivery of management consultancy services. This European Standard is applicable to all MCSPs: public and private companies, government entities, notfor- profit organizations and internal consultancy units, regardless of their ownership, structure, size or specialism. This European Standard applies to any type of assignment for any type of client. It does not place any obligations on the client. This European Standard provides recommendations for carrying out management consultancy services, including: - legal and ethical matters (see Clause 4); - management, communications and evaluation (see Clause 4); - client relationships (see Clause 4); - proposal and agreement (see Clause 5); - planning and execution (see Clause 6); - closure of the assignment (see Clause 7). This European Standard is independent from other normative or regulatory documents, such as: - provision of support to small businesses (see CEN/TS 99001); - quality management systems (see EN ISO 9001:2008); - public procurement (see Public Procurement Directive 2004/18/EC).