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CWA 17327:2018

Hotel General Manager - Knowledge, skills and competence requirements

General information

Valid from 03.10.2018
Base Documents
CWA 17327:2018
Directives or regulations
None

Standard history

Status
Date
Type
Name
03.10.2018
Main
This document provides the professional requirements in terms of knowledge, skills and competence of the general manager in the hospitality industry, i.e. the top manager who is in charge of the overall management of a hotel regardless of its size or facilities and who safeguards the hotel's reputation and ensures the quality of the services provided.

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